Managing organisational change

Organisational change is constant.

Occasionally a global, market or business crisis will deem it vital to restructure your business to adapt to external market changes. As a leader, how you proactively manage it will have repercussions on employee moral and motivation for years to come.

Listen to our Podcast on Leading Through Change, Or read our three Leadership Essentials and The Coaching Approach to help you better able lead through change situations below.

Building Better Leaders Podcast Cover

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Leadership Essentials 

1. Create a plan. People hate uncertainty. Even in the most uncertain of times having a sense of a plan and a series of action steps will help keep people focused to prevent panic. If you can invite participation, however small on the plan even better.

2. Communicate clearly and often. Share all the information you can, together with your reasoning. It’s important to keep communication lines open with your people even when there is nothing new to stay. You being there will provide consistency and reassurance.

3. Show your human side. Be positive where appropriate. If you’re finding it difficult, share how you feel, to help people relate to you. It’s  important to share any early successes to keep people motivated and positive that things will get better.

People don’t resist change per say, they resist loss of status, pay, comfort and familiarity.

The Coaching Approach

Truly understand your current reality. Creativity will come from your teams ability to close the gap between where you are now and where you all want to be. How curious are you? What advantages do you imagine will come from tackling the ‘undiscussibles’ and pre-existing beliefs?

Map it out. It might help to map out your teams need states. What are their natural reactions to change? What roles might they play? What support do each of them need?

Who are you focusing on?  Consider who will follow first rather than those who are most resistant to change. What are you role modelling?

Are your expectations realistic? For yourself and your team? How can you better manage expectations? 

How can you celebrate small wins and share new knowledge. Can you delegate this to others in your team to spur motivation?

Consider personality traits. Your team all have different generic personality traits that impact how they react to change. Have you considered adopting tools like the Myers Briggs Type Indicator?  

Speak to someone impartial. Have you tried talking to a coach? It’s an insightful way to look at your situation differently. Get in touch for a no obligation chat to see if you like our coaching approach.

What we can offer to help you manage change.

Workshops & Webinars

Cost-effective tailored face to face and virtual workshops to meet your specific business needs.


Team Facilitation

Facilitating teams through organisational change, creating a company vision, culture change and new team creation. Building awareness and contracting for future ways of working.


Myers Briggs Team Workshops

Teams just love using MBTI. This workshop helps teams understand differences and similarities and develop clear and effective strategies for working better together.


“The culture & change management programme Scaffold delivered helped create a better working environment for all.”

Director of Library Services

Working with Brymoore Jones Library

After delivering an 18 month program, Scaffold Coaching helped to improve staff satiation by 43% after achieving an 80% engagement rate with the Building Better Leaders, Teams & Culture Programme.


Subscribe to our ‘Building Better Leaders’ Podcast.

Your Trusted Advisors.

We work with you as a trusted advisor, providing a confidential environment to organise your thoughts. We do not judge, impose or assume we are the ‘expert’ in what is best for you. Instead we use the art and science of psychology in practical ways to support you to create your own success.


Rachael Sullivan


John Tattersall